Shipping & Handling
At Eclipse Studios, we understand how important it is for you to receive your order in a timely manner, which is why we do our best to process and ship all orders promptly. Please note that there may be a slight delay in delivery times during peak periods.
Rest assured that we are doing everything in our power to minimise any potential delays and get your orders to you as soon as possible. We work with reliable shipping partners who are committed to delivering your orders on time. Once your order has been shipped, you will receive a tracking number via email so that you can keep track of your shipment's progress.
Estimated Delivery Times
Please find below a table with estimated delivery times for your orders based on your location:
Location | Estimated Delivery Time |
---|---|
United States | 7-10 business days |
Canada | 9-12 business days |
Europe | 10-14 business days |
Australia | 7-10 business days |
Rest of World | 10-20 business days |
Please note that the above-mentioned delivery times are only estimates and may vary depending on your location and any Covid delays. We recommend placing your orders well in advance to ensure timely delivery during peak sales periods.
In the event that you experience a delay in receiving your order, please don't hesitate to reach out to our customer support team at hello@eclipsestudios.com.au. We are always here to assist you and ensure that you have a positive experience shopping with us.
We appreciate your understanding and patience during these busy periods. Thank you for choosing Eclipse Studios :)